ITIL V4
Total Question for this course: 20

Total Questions − 20 Select The Correct Answer(s)
Question: A service offering may include goods, access to resources and service actions. Which is an example of service action?
 
A mobile phone enables a user to work remotely
 
A password allows a user connect to a Wi-fi network
 
A license allows user to install a software product
 
A service desk agent provides support to a user